Privacy Policy

Effective Date: January 1st, 2025

SafePawz (values your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, mobile application, and services).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Location (e.g., city or zip code)

  • Payment details (for transactions)

1.2 Non-Personal Information:

  • Browser and device information

  • IP address

  • Usage data, such as interactions with our app or website

1.3 Pet Information:

  • Pet name, breed, age, and medical details (if provided for sitter or walker services).

2. How We Use Your Information

We use the information collected to:

  • Provide and personalize our Services.

  • Facilitate communication between pet owners and caregivers.

  • Process payments securely.

  • Improve and optimize our platform based on user feedback.

  • Send updates, promotions, and other communications related to our Services.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: To facilitate services such as payment processing, email delivery, or analytics.

  • With Users: Limited information (e.g., first name, location, and pet details) may be shared between pet owners and sitters to facilitate service bookings.

  • For Legal Compliance: When required by law or to protect the rights, property, or safety of SafePawz or others.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

  • Access or Update Information: Contact us to review or update your personal information.

  • Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our communications.

  • Delete Account: Request the deletion of your account and associated data by contacting us directly.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience, analyze site usage, and deliver personalized content. You can adjust your browser settings to reject cookies, but some features of our Services may not function properly.

7. Children’s Privacy

SafePawz does not knowingly collect information from children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will delete it promptly.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Email: info@safepawz.com